Privacy Policy

PRIVACY STATEMENT 

This site is owned and operated by MOXIEHAIRCANADA.

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. 

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 

SECTION 2 - CONSENT 

How do you get my consent? 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 

How do I withdraw my consent? 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@moxiehaircanada.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

SECTION 4 - SHOPIFY 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. 

Payment: 

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement 

(https://www.shopify.com/legal/privacy). 

SECTION 5 - THIRD-PARTY SERVICES 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

Links 

When you click on the links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 

SECTION 6 - SECURITY 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we

follow all PCI-DSS requirements and implement additional generally accepted industry standards. 

SECTION 7 - COOKIES 

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. 

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). 

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits 

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. 

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. 

_secure_session_id, unique token, sessional 

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access. 

SECTION 8 - AGE OF CONSENT 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

SECTION 9 - CURRENCY CONVERSIONS 

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We

do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency. 

SECTION 10 - CHANGES TO THIS PRIVACY POLICY 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. 

QUESTIONS AND CONTACT INFORMATION 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@moxiehaircanada.com.

SYNTHETIC WIG INSTALLATION GUIDE

RYLEE

Transform your look effortlessly with our synthetic hair installation guide. Designed for convenience and style, our step-by-step instructions and accompanying videos make the process a breeze. From choosing the perfect synthetic hair piece to achieving a flawless application, our guide ensures a seamless and stunning transformation. Embrace the beauty of synthetic hair with confidence, as you effortlessly elevate your style to new heights. Dive into our user-friendly installation guide and step into a world of chic and hassle-free glamour

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SYNTHETIC WIG INSTALLATION

STEP 1: Prep your hair by placing a wig cap before wearing a glueless wig. For shorter hair, create a low ponytail at the nape, securing it towards the crown with bobby pins. Additional tips: longer hair may require two ponytails for a natural head shape, while thinner elastics prevent bumps.

STEP 2: After securing your hair, place the wig cap by stretching it over your head, ensuring all hair is neatly tucked in.

STEP 3: Gently put your wig on from front to back, aligning the wig base with your natural hairline. Secure it using the comb at the nape, making adjustments if needed with the straps around the nape area.

STEP 4: Flaunt your fabulous look confidently! Now, go out and own the day!

HUMAN HAIR WIG INSTALLATION GUIDE

IVY

Whether you're a wig aficionado or new to the game, our straightforward instructions ensure a flawless installation. Prep your natural locks, place the human hair wig with ease, and secure it effortlessly for a seamless, natural look. Embrace the luxury of our premium human hair, and step confidently into a world of timeless beauty and sophisticated style

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HUMAN HAIR WIG INSTALLATION

STEP 1: Prep Your Hair

Whether you have hair or not, wear a wig cap before putting on a wig. Create a low ponytail at the nape, securing it towards the crown with bobby pins. Additional tips: For longer hair, consider two ponytails for a natural head shape; for shorter hair, use extra bobby pins to secure and opt for thinner elastics to avoid bumps.

STEP 2: Place Wig Cap

After securing your hair, place the wig cap over your head, ensuring all hair is neatly tucked in. Use a rat tail comb or fingers to work your hair under the cap from front to back.

STEP 3: Put Your Wig On

Place the wig on your head, starting from the front and pulling it to the nape. The lace's front edges should be 1/2 cm from your natural hairline. Align the part to your liking before securing the comb. For lace closures/frontals, consider Got 2B Glued Blasting Freeze Spray. Glue sections at a time, dry with a cool setting hairdryer, and lay the lace down. Secure with a silk scarf for 20 minutes. Remove and wipe away dry glue with a damp towel. Enhance realism by applying matching skin tone powder to the hair parting. 

BALD CAP INSTALLATION

BALD CAP METHOD

Welcome to the transformative world of the Bald Cap Method – a revolutionary technique for achieving flawless wig installations. This method, known for its seamless blend and natural look, involves creating a smooth base using a bald cap to conceal natural hair. Dive into the step-by-step process, where we guide you through the application, styling, and maintenance, ensuring you achieve a stunning, realistic finish. Embrace the versatility and comfort of the Bald Cap Method, elevating your wig game to new heights. Let's embark on this journey to redefine your style with confidence and creativity!

ADDITIONAL INFO

LACE SIZE

HAIR LENGTHS

HAIR DENSITY

CAP SIZE